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Services

Everything between the purchase order and the tenth year.

We handle specification, supply, siting, installation, training and long-term maintenance — so responsibility for uptime never falls between two suppliers.

Imaging Equipment Sales

New and certified-refurbished MRI systems sourced to your clinical brief and budget.

  • Clinical specification Case-mix review with your radiology lead before any quote is issued.
  • Verified sourcing Every refurbished system is de-installed, tested and documented before shipping.
  • Transparent pricing Line-item quotes covering equipment, freight, rigging, install and first-year cover.
Learn more about imaging equipment sales

Installation & Site Planning

RF shielding, magnetic siting, rigging and calibration handled by certified engineers.

  • Site survey & 5-gauss modelling Structural, electrical and magnetic assessment before equipment is ordered.
  • Shielding & MEP coordination We work directly with your contractors on RF cage, HVAC and cryogen venting.
  • Commissioning Coil calibration, ACR phantom testing and sign-off documentation.
Learn more about installation & site planning

Maintenance & Service Contracts

Preventive maintenance, parts cover and emergency response that protects uptime.

  • Preventive maintenance Scheduled visits aligned to OEM intervals and your scanning calendar.
  • Parts & cryogen cover Coils, gradient amplifiers, chillers and helium fills included by plan tier.
  • 24-hour response Emergency call-outs answered within 24 hours across our service region.
Learn more about maintenance & service contracts

Training & Applications Support

Protocol optimisation and technologist training so the system performs from week one.

  • Protocol building Sequences tuned to your referral mix and reporting preferences.
  • On-site technologist training Hands-on sessions across shifts, including safety and screening.
  • Refresher & remote support Ongoing applications help as staff and caseloads change.
Learn more about training & applications support

Already own the scanner?

We take on service for systems we didn't supply — including mixed-brand fleets across multiple sites.

Discuss a service contract