The questions imaging buyers ask us most.

Both. We supply new systems from major manufacturers and certified refurbished scanners that have been de-installed under supervision, fully tested and rebuilt to a documented standard. Every refurbished system ships with a twelve-month parts-and-labour warranty.

Once the room is ready, rigging and commissioning typically take one to two weeks. Lead time from order to first scan is usually four to nine weeks depending on the platform and the amount of site preparation required.

Yes. We carry out the site survey, model the 5-gauss line, and coordinate RF shielding, HVAC, chiller capacity and cryogen venting with your contractors before equipment arrives.

We are based in Cleveland, Ohio and serve hospitals, imaging centers and clinics across the United States and Canada, with international supply available on request.

Plans are tiered. All of them include scheduled preventive maintenance and a guaranteed response window; higher tiers add parts cover, coil replacement, cryogen fills and unlimited emergency call-outs.

Contracted customers get a response within 24 hours, and most call-outs in our core service region are attended the same or next working day.

We work with equipment finance partners and can structure lease or instalment options alongside your quote. Tell us your budget cycle and we will build the numbers around it.

Yes. Applications support and on-site technologist training are included with every installation, with refresher sessions available as your team changes.